FREQUENTLY ASKED QUESTIONS
When is my credit card charged?
Your credit card will be billed on July 14th, October 14th, January 14th and April 14th.
When does each box ship out?
Subscription boxes ship no later than 30 days from the time your credit card is charged. Once your box has shipped you will receive a tracking number.
I subscribed, but my credit card wasn't charged.
Login and update your card info. Also keep in mind this subscription box is a high demand box and frequently sells out after the shortly after the shipping time. You will be charged the following billing date and receive your first subscription box for the next shipment. For example, if you subscribe for the Summer Box and your credit card is not charged then the Summer Box has sold out. The first box you will recive will be our Fall Box and your credit card will be billed on October 15th instead of the day you originally signed up.
Do I need to do anything to receive the next subscription box?
Nope! Once you subscribe to your first box there is no need to do anything else to receive the next box. Your card will automatically be billed the next quarter on the 15th and your box will ship shortly after.
What's in each box?
The Darker Shade of Gray Box is a discreetly shipped adult toy subscription box featuring five to six fun items designed to allow women to explore their sexuality in a fun and exciting way. Each box has a retail value of over $100! Boxes are shipped every three months. Rather with a partner or alone each box will be full of items to stimulate you, achieve the greatest heights of pleasure and spice up your sex life. Want more sexy fun? Check out DarkerShadeofGray.com to find more fun items.
Do you offer other products I can buy?
How do I change my credit card, shipping address or cancel my subscription?
Super easy! Start by clicking on your login area here. Once you are logged into your customer portal click on Manage. Once there you can click on Manage to change your credit card, shipping address or pause or cancel your subscription. Please be advised, if you cancel your subscription you may not be able to receive the following box once it starts shipping. Our boxes are in high demand and sell out very quickly.